Frequently asked questions

What information do I need to provide for you to design my kitchen or bathroom?
After selecting your plan you’ll be asked to fill in a short design brief (which should take about 10 minutes). This is an important step because we base our designs on your personality and lifestyle. We also need to know the measurements of the space you want re-designed.

What can I do if I don’t know how to measure up my room?
If you have any questions or problems about measuring up don’t hesitate to contact us for more information. We’re more than happy to guide you through the process.

You may also be able to find measurements on the real estate brochure for your property, if you have access to it.

Are the plans you provide suitable for use as construction plans?
No, our plans are for use as a visual guide and for pricing only. A qualified tradesperson will need to confirm all measurements before construction can commence.

Can you provide multiple designs for the same space so I can see different options?
While multiple designs are not included in a our standard pricing this is certainly something we can do.

Once I order how long does it take to draw up my project?
Generally the process takes 1 week from start to finish. This is assuming we have all the information we need and there aren’t too many design variations.

Once I have my plans can I send them to builders or cabinet makers for price estimates?
Yes, this is one of the most useful parts of our designs. We send everything to you via email so you can forward the plans to as many builders as you like. Because the builders won’t have to come out to site this step saves you both time and money.

If I’m not happy with the design how many changes can I make?
Our designers will send you a draft for approval, at this stage you can make as many changes as you wish. Once you’re happy with the design we’ll begin work on the final plan.

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